hpm is a proactive and professional Property Management Company. We therefore seek to supply our clients with a comprehensive and bespoke service and go that extra mile. We have therefore produced a help and advice section which is designed to supply you with useful points of contact and sources of information and advice.

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ARMA - Association of Residential Managing Agents, the only professional body in England & Wales that focuses exclusively on matters relating to residential property whether for landlords or owner-occupiers.



RICS – Royal Institution of Chartered Surveyors – is the pre-eminent organisation of its kind in the world. As such it represents everything that is good in the property profession.


Ombudsman Services

Ombudsman Services – The Ombudsman Services are idependent mediators for the property industry, who are appointed by ARMA and RICS to handle complaints about their members.



RPTS - The Residential Property Tribunal is the umbrella organisation for the five regional offices called Rent Assessment Panels, which provide an independent service in England for settling disputes involving private rented and leasehold property.



LEASE - The Leasehold Advisory Service provides free advice on the law affecting residential long leasehold property and Commonhold.



ALEP - The Association of Leasehold Enfranchisement Practitioners. For anyone involved in purchasing or selling the freehold to a flat or house or extending its lease.



IRPM - The Institute of Residential Property Management delivers a professional qualification in residential property management, available to anyone working in the sector, and one which would be accepted by all those operating within it.